Security
All data center personnel go through a rigorous background security check and data center access is limited to data center personnel only. Access is strictly monitored and we employ advanced access controls such as card key protocols, biometric security protocols and 24x7x365 surveillance to ensure that your systems are protected. In addition, we employ robust fire suppression, redundant HVAC and redundant power feeds to ensure that data center operations continue uninterrupted in the unlikely case of a disaster.
Conditioned Power
Power systems in the data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptible Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, on-site diesel generators can run indefinitely. Generators are regularly tested to ensure functionality in the event of an emergency.
Core Routing Equipment
We use only fully redundant, enterprise-class routing equipment housed in its own secure, core routing room and fed with its own redundant power supply. Our fiber carriers enter the facilities at disparate access points to ensure that there is no service failure, even in the unlikely event of a fiber cut.
Network Technicians
We realize that a Tier-1 data center is more than hardware and software. That's why we employ a certified networking and security team with years of experience in managing and monitoring enterprise-level networks. Our certified network technicians are trained to the highest standards to ensure that we are able to meet our 100% infrastructure availability guarantee.
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